Frequently Asked Questions

Everything you need to know about grooming and your orders

What is the standard shipping time for orders?

We typically process orders within 24 hours. Depending on your location, your grooming essentials will arrive within 3 to 5 business days.

Are your products made with natural ingredients?

Yes, we prioritize high-quality natural ingredients. Our products are formulated with premium essential oils and are free from harmful chemicals like parabens and SLS.

What is your return and exchange policy?

We offer a 7-day return policy for products that are damaged during transit or if the wrong item was delivered. Please ensure the product remains unused and in its original packaging.

How can I track my order?

Once your order is shipped, you will receive an SMS and email containing a tracking link and a unique AWB number to monitor your delivery in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

Are your products suitable for all skin types?

Our range includes products specifically designed for oily, dry, sensitive, and combination skin. We recommend checking the 'Skin Type' section on the product page for the best match.